We may not be able to provide replacement parts for pre-assembled items.
A fee may apply for Additional Parts and requests
Whalen does not provide in-home assembly service.
Whalen Recalls Stainless Steel Tool Chests Due to Laceration Hazard; Sold Exclusively at Costco
For 72in Stainless Steel Tool Chests manufactured before November 2013, and sold exclusively at Costco from March 2010 to October 2013 under item number 496675, the inside of the right door has a metal stopper or flange with a sharp edge running the length of the door, which poses a laceration hazard. Consumers should immediately stop using the product and contact Whalen for a free repair kit that includes a protective cover for this flange.
Consumers may contact Whalen toll-free at (866) 942-5362 from 8:30am to 4:30 pm PST, Monday through Friday, or may send an email request for a repair kit to email@example.com. For all email requests, please include your name, contact telephone number, and full address.
Please note that for Tool Chests manufactured after November 2013, this issue no longer exists. For units manufactured after this date, the edge of the flange inside the right door has been hemmed so that it no longer has a sharp edge.